Technical Support

Overview

Cadgroup's Technical Support department provides rapid access to experienced and highly skilled Autodesk certified support staff.

Cadgroup is widely recognised as providing the best, most professional after-sales support and in the most efficient possible manner.  Cadgroup’s outstanding service was recognised by Autodesk through the 2011 Technical Support and Customer Satisfaction awards.

The complexity and innovation of design software is rapidly proliferating and the level of proficiency required of the Support Department has become more important than ever.

Cadgroup has the most advanced support facilities available including a web based virtual assistant. This enables remote interrogation and troubleshooting of your software ensuring a speedy resolution of the most difficult or advanced problem.