fbpx

KNOWLEDGE BASE

Important Note about language selection for software downloads in account center

Important Note about language selection for software downloads in account center

It’s that time of the year again when the 2016 software is rolling out this week, beginning with AutoCAD and then progressively over the next few weeks with Suites at the end of the release schedule.

We have had a number of customers tell us that they cannot find the English language version of their software listed in their Account Center with Korean being at the start of the list.

Attached Image

Solution

The good news is that you should be able to scroll down to near the bottom of the list of languages to find English (assuming you don’t speak Korean wink.gif ) and all will be well.
PLEASE NOTE: It is not immediately obvious but you need to hover over the window that pops up with the listed languages and then scroll with your mouse otherwise you won’t be able to see the full list!

Attached Image

Cadgroup subscription support

As always if any of our subscription customers have any problems or questions about downloading or installing their software, please don’t hesitate to contact us on support@cadgroup.com.au to get assistance.

Have fun!